When you open an account with bat88, you share certain information with us — such as your name, mobile number, email, or payment details. This Privacy Policy explains how we collect that information, what we use it for, and how we keep it secure.
We believe transparency is the foundation of trust. That is why this policy is written in plain language, without complex legal jargon. By using bat88, you agree to this Privacy Policy.
This policy applies to the bat88 platform only. Third-party sites or apps are governed by their own privacy policies.
Below are the six core pillars of bat88's Privacy Policy. Each is discussed in detail in the sections that follow.
Encrypted Protection
All your personal data is protected with SSL 256-bit encryption. Hackers and third parties cannot easily gain access.
Non-Disclosure Policy
Your information is never sold or rented. It is not shared with anyone except where required by law.
Your Controls
You have the right to view, correct, or delete your personal data at any time. Simply contact our support team to submit a request.
Secure Servers
Data is stored in internationally certified data centres, with regular backups taken and unauthorised access prevented.
KYC Verification
The identity verification process secures your account and prevents unauthorized access.
Transparent Communication
We notify you in advance of any policy changes. No updates are made silently.
Various types of information are collected when you register and use the bat88 platform. Some information is provided directly by you, while other information is collected automatically.
- Name, mobile number, email address, and date of birth.
- National ID or passport number (for KYC verification).
- Mobile Banking/Nagad/Rocket number and transaction history.
- Device information: IP address, browser type, operating system.
- Gaming activity: which games you played, how long you played, and how much you wagered in BDT.
- Cookie and browsing data — used solely for site improvement.
Collected data is used only for its specified purpose. It is never used beyond what was originally intended.
| Data Type | Purpose of Use | Retention Period |
|---|---|---|
| Identity Information | Account Verification & Security | 5 years after account closure |
| Payment Information | Transaction Processing & History | As required by law |
| Gaming Data | Service Improvement & Responsible Gaming | Until Account is Active |
| Device / IP | Fraud Prevention & Security | 90 days |
| Cookie Data | Site Functionality Improvement | Until end of session or 30 days |
- Account management and service delivery.
- Fraud prevention and anti-money laundering.
- Responsible Gaming monitoring and support.
- Platform and user experience improvement.
- Compliance with legal and regulatory obligations.
Bat88 never sells your personal information to third parties. In certain limited circumstances, however, some information may need to be shared.
- Payment Processors: Necessary data is shared with Mobile Banking/Nagad/Rocket to process transactions.
- Game provider: Specific session data required for game operation.
- Law enforcement agencies: In cases involving a court order or a legitimate investigation.
- Audit body: Anonymised data for game fairness verification.
All third-party partners are contractually required to comply with our privacy standards. They are not permitted to use your data for their own purposes.
Bat88 uses cookies to improve your experience on the website. Cookies are small files stored in your browser and cannot be used to steal your identity.
- Essential cookies: Required to maintain login sessions and security — cannot be disabled.
- Functional cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which sections of the site are used most.
You can delete or disable cookies at any time through your browser settings. Please note that some features may not function properly as a result.
Under bat88's Privacy Policy, you have a number of rights over your own personal information.
Right to Access Your Data
You can request to know what personal information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
After account closure, you may request deletion of your data within the limits permitted by law.
Right to Object to Processing
In certain circumstances, you may object to the processing of your data.
Data Portability
You can request a copy of your personal information in a portable format.
To exercise any of these rights, please contact our support team. We will respond within 30 business days.
Bat88 is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has opened an account, it will be closed immediately and all associated data will be deleted.
- Registration is strictly prohibited for anyone under 18 years of age.
- We do not knowingly collect or store data belonging to minors.
- Age verification processes are audited on a regular basis.
Bat88 uses multiple layers of security to protect your information. If one layer is compromised, the others continue to provide protection.
- SSL/TLS 256-bit encryption — applied to all data transfers.
- Two-factor authentication (2FA) — applied at account login.
- Firewall and intrusion detection systems.
- Regular security audits and penetration testing.
- Server data is stored in encrypted form.
- Staff access to information is limited to the minimum necessary.
Bat88 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a notice on the site. The date of the latest update will always be shown at the top of the page.
- At least 7 days' notice before any major changes.
- Continued use of the site after changes are made constitutes your acceptance.
- Contact our support team for any questions.
Play Safe, Enjoy with Peace of Mind
Your information is fully secure at bat88. Join now and start gaming on a platform you can trust.